Case Study Test

Author
Christian Paul
Published on
October 14, 2025

Streamlining Drug Inventory Management

VaxCare is a company with a mission: To provide the global population with unhindered access to vaccines. Because vaccines are expensive, it can be cost-prohibitive for all healthcare providers to hold inventory on-site. VaxCare hoped to solve for this problem via the VaxHub, a dispensary system that allows healthcare facilities to pay for vaccines only once they are actually administered.

A Device Refresh

When a doctor or nurse is interacting with the VaxHub system, a digital interface is used to check out the vaccine, and a barcode scanner then scans the codes on the vaccine to ensure the correct bottles are being removed from the dispenser. VaxCare initially implemented two separate devices for this: one tablet to interact with, and a standalone scanner. For the next iteration of the device, VaxCare had identified a few key pain points that needed to be solved. First, the scanner and tablet frequently had integration and communication issues. In addition, the stand for the tablet was too flimsy to properly hold the tablet in place. VaxCare’s ideal vision for their product was a sturdy, all-in-one device with an integrated scanner, something that did not exist in the market.

Client:

Leader of vaccination lifecycle management for the medical industry.

Goal:

To improve the operational inefficiencies associated with vaccination and other drug inventory management.

Action:

Social Mobile designed, engineered, & manufactured the first medical grade GMS-Certified Android tablet with an integrated barcode scanner.

Client:

Leader of vaccination lifecycle management for the medical industry.

Goal:

To improve the operational inefficiencies associated with vaccination and other drug inventory management.

Action:

Social Mobile designed, engineered, & manufactured the first medical grade GMS-Certified Android tablet with an integrated barcode scanner.

VaxCare is a company with a mission: To provide the global population with unhindered access to vaccines. Because vaccines are expensive, it can be cost-prohibitive for all healthcare providers to hold inventory on-site. VaxCare hoped to solve for this problem via the VaxHub, a dispensary system that allows healthcare facilities to pay for vaccines only once they are actually administered.

A Device Refresh

When a doctor or nurse is interacting with the VaxHub system, a digital interface is used to check out the vaccine, and a barcode scanner then scans the codes on the vaccine to ensure the correct bottles are being removed from the dispenser. VaxCare initially implemented two separate devices for this: one tablet to interact with, and a standalone scanner. For the next iteration of the device, VaxCare had identified a few key pain points that needed to be solved. First, the scanner and tablet frequently had integration and communication issues. In addition, the stand for the tablet was too flimsy to properly hold the tablet in place. VaxCare’s ideal vision for their product was a sturdy, all-in-one device with an integrated scanner, something that did not exist in the market. VaxCare knew that their existing non GMS device had significant limitations and hoped that a device refresh would offer an opportunity to take a more considered look at those issues and all ancillary costs.

Existing Solution

Key Challenges:

Prior devices were not GMS Certified and thus did not receive security updates.

Off-the-shelf devices did not exist with an integrated scanner.

High annual licensing fees to leading EMM Provider.

VaxCare knew that their existing non GMS device had significant limitations and hoped that a device refresh would offer an opportunity to take a more considered look at those issues and all ancillary costs.

Key Challenges:

Prior devices were not GMS Certified and thus did not receive security updates.

Off-the-shelf devices did not exist with an integrated scanner.

High annual licensing fees to leading EMM Provider.

Existing Solution

A Fully Integrated Solution

VaxCare approached Social Mobile with their vision for the VaxHub 2.0, and a rough idea of how the functionality of the old device could be improved. Social Mobile’s product development team then identified the core features required for the device, suggested creative modifications to the design, and completely reengineered it based on client input. Social Mobile also had to work with Google to explain the business case and request a waiver for their desired form factor. Traditionally, Google has only allowed GMS certification of mobile phones or tablets. The VaxHub 2.0 would become one of the first devices with a unique form factor ever to receive a GMS certification. This allowed VaxCare to receive 90—day security updates and utilize all of the resources of Android Enterprise available on certified hardware, including Android Zero Touch and the Google APIs. The Vaxhub 2.0 was delivered ready to ship and was provisioned via Android Zero-Touch, effectively decreasing the staging costs of this device by $40 per unit. VaxCare also chose to implement Mambo, Social Mobile’s EMM system, thereby decreasing the annual licensing fees for their device management software.

Another Social Mobile "First of its Kind"

The VaxHub 2.0 is the only medical grade, GMS Certified Vaccination center in the world—another "first ever" for Social Mobile.

Social Mobile's Solution

Bespoke Android Enterprise device with only core features to decrease cost

Device available and supported for 3+ years

Eliminated 3PL staging costs

Devices are packaged ready to ship

Android Zero-Touch enabled for faster deployment

Mambo EMM provided for device management

A Fully Integrated Solution

VaxCare approached Social Mobile with their vision for the VaxHub 2.0, and a rough idea of how the functionality of the old device could be improved. Social Mobile’s product development team then identified the core features required for the device, suggested creative modifications to the design, and completely reengineered it based on client input. Social Mobile also had to work with Google to explain the business case and request a waiver for their desired form factor. Traditionally, Google has only allowed GMS certification of mobile phones or tablets. The VaxHub 2.0 would become one of the first devices with a unique form factor ever to receive a GMS certification. This allowed VaxCare to receive 90—day security updates and utilize all of the resources of Android Enterprise available on certified hardware, including Android Zero Touch and the Google APIs. The Vaxhub 2.0 was delivered ready to ship and was provisioned via Android Zero-Touch, effectively decreasing the staging costs of this device by $40 per unit. VaxCare also chose to implement Mambo, Social Mobile’s EMM system, thereby decreasing the annual licensing fees for their device management software.

Social Mobile's Solution

Bespoke Android Enterprise device with only core features to decrease cost

Device available and supported for 3+ years

Eliminated 3PL staging costs

Devices are packaged ready to ship

Android Zero-Touch enabled for faster deployment

Mambo EMM provided for device management

Another Social Mobile "First of its Kind"

The VaxHub 2.0 is the only medical grade, GMS Certified Vaccination center in the world—another "first ever" for Social Mobile.

Result

  • Saved 40% in per unit costs through a more efficient procurement and deployment process.
  • Saved approximately $40 in per unit costs by removing the need for 3PL staging.
  • Reduced downtime by streamlining monthly deliveries and achieving a defect rate of less than 2%.
  • Saved 65% on monthly management by using Social Mobile's EMM platform and Android Zero-Touch.
  • Built device to GMS standards, enabling client access to the latest OS software and 90-day updates from Google.

Result

  • Saved 40% in per unit costs through a more efficient procurement and deployment process.
  • Saved approximately $40 in per unit costs by removing the need for 3PL staging.
  • Reduced downtime by streamlining monthly deliveries and achieving a defect rate of less than 2%.
  • Saved 65% on monthly management by using Social Mobile's EMM platform and Android Zero-Touch.
  • Built device to GMS standards, enabling client access to the latest OS software and 90-day updates from Google.